A support engineer will Get in touch with you employing the strategy you indicated. For information about Original response times, see Support scope and responsiveness. DNS servers. Principal and secondary DNS servers is often "combined and matched" from different suppliers to protect you if the main provider has issues. https://cloudflare-dns-server23443.answerblogs.com/26696659/the-single-best-strategy-to-use-for-ispconfig-support