Someday my scooter showed an error that it wouldn't move after like 15m and I took the customer care number and known as them but nobody answered the call and I took the scooter within a tempo van into the showroom from where we bought the scooter after 9 https://electricvspetrolscooterco62589.madmouseblog.com/13057041/how-to-use-gotrax-electric-scooter-an-overview