Https://amtrakoig.gov/sites/default/files/webform/foia_form/_sid_/18-effective-ways-to-talk-to-a-real-person-at-copa-airlines-phone%2C-Email%2C-or-Chat.pdf https://amtrakoig.gov/sites/default/files/webform/foia_form/_sid_/18-effective-ways-to-talk-to-a-real-person-at-copa-airlines-phone%2C-Email%2C-or-Chat.pdf